Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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Adobe XD Team


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  1. Typekit fonts not working (even after a restart)

    When I open XD, type something and then switch it to a different font, all the fonts installed into the PC work, but the ones synced via Typekit don't.

    I've attached a screenshot showing what happens (it defaults back to Myriad Pro). And another screenshot that shows the font is synced.

    I've tried restarting XD several times, it doesn't work.

    I'm using Windows 10 Version 1607 (OS Build 14393.187). I'm using an HP laptop based on AMD A8.

    And regarding XD, it's v 0.6.28.

    3 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Since we haven’t heard anything from anyone else, it looks like we have a workaround solution for this issue. Moving this to action-required; if you’re seeing this bug, please make sure you’re on a later version of Windows 10 Anniversary Edition to resolve this issue.

    -Elaine

  2. Android App fails to load Adobe XD file


    1. 0.6.24.10 Beta for Windows 10


    2. My Adobe XD app has been working fine for a while on my OnePlus 3. The issue I have now is that my file got to big I guess (it's 36MB) and I'm not able to prototype my app. I am able to open smaller files. The file contains vectors and images.


    On the side note, I am unable to connect my OnePlus 3 via USB. There is a normal connection via USB but nothing seems to happen, I followed all the steps in the FAQ.


    1. I'd like to open the file on the Android…

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. network connection timed out on XD

    I've been trying all ways possible to create a link from an XD file (I've checked the connection multiple times - it's a personal Sky broadband) but this message keeps appearing:

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. [Windows 10 Insider Preview beta] Colour picker crashes app

    Afternoon all!

    As of today (Monday 15th May 2017) whenever I go to select a background colour for an object in the colour picker, it causes XD to close.

    I've tried this on several different files created across various beta versions of XD.

    Even creating a brand new document, drawing a single square, and trying to set a background colour on it, causes the same behaviour.

    Let me know if you need any more details.

    All the best.
    Mike ishop

    5 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. vertical scrolling isn't working on latest updetes on windows 10

    Not working via live preview, on mobile app and web preview

    This is an example link: https://xd.adobe.com/view/21b4d9f1-a1f4-4869-b39c-77212dd03717

    I got a lot of content below the picture

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Windows error code 44. Doesn't update the link. The Internet connection is fine. Don't what's the reason.

    After pressing create a new link, half way through it stops saying there was an error 44. I cannot update my work. Ive got around 60 artboards. I've got my deadline quite soon so would appreciate if you could help me resolve that problem. Im working on Windows 10.
    Thank you,
    Magda

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Crtl brings up Export window in Windows 10

    Crtl brings up Export window in Windows 10. I can't use any Ctrl function commands. Specifically Crtl + or - to zoom.

    1 vote
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  8. error 44

    Hi, I am using Adobe Experience 0.6.24.10 beta when I ever I click on "Create link" button it show error 44 I'll try different suggestion Switch to another network Sign out and then sign in again But none of theses suggestion work can you please help Thanks

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Crashes while prototyping

    When I'm busy with prototyping sometimes shut down the whole program and I lost All data that isn't safed yet.

    1 vote
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  10. Error 44 on sharing

    the file is 954k, with 5 artboards
    I can share a blank file, but not this file.
    Please fix this.
    Thank you guys.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cannot share a new link

    Hi
    I shared a prototype with a link online.
    Then I wanted to continue working on the project but still have the old version. I then saved the file as another name and continued working with it. After a while a wanted to test the new prototype online but still have the old version to be able to compare. I can now not share the link or create a new link from the new document as it seems as the old documents prototypelink remains in the new document. As I do not want to trash the old prototype, neither do…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. [Mac] Crashes on Import, Export, and Opening a File while working on a project

    If I work on a project for over an hour, and press File>Open, File>Import or File>Export while working on a project, XD becomes inaccessible and has to be force quitted. The finder window crashes and leaves a black window where the default finder window should be. I can move the window around, but I can't do anything.

    For reference, I'm on a mid-2015 maxed out Retina Macbook Pro. It happens frequently enough that I decided to report it.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. configuration error

    error16 configuration error when i open the adobe xd in window 10

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry it’s taken so long to get back to you all on this. I found this article on Error 16, which has to do with your permissions on install: https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

    If you’re still experiencing this problem after trying the things on this list, please do reach out to our installer experts in the Download and Install forums: https://forums.adobe.com/community/download_install_setup

    -Elaine

  14. [Windows] Crash when windows goes into sleep mode

    XD Version: 0.6.16.7 Beta
    OS:

    Edition: Windows 10 Pro 64bit
    
    Version: 1607

    Steeps to reproduce:
    Crash seems to happen when I leave for lunch etc and the computer goes into sleep mode

    Opening up again does not come back into the same context. back to project selection screen

    3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Trouble Re-Installing Adobe XD

    Today I began to receive an "update app" message for Adobe XD (Beta), followed by the application shutting down. I uninstalled the app since I was unable to find a way to update the app, and when I went to re-install XD, nothing happens. I am working on a MacBook Pro system. Is there a way to re-install the application? I originally downloaded XD during February of 2017.

    2 votes
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  16. Italics bold shortcuts

    On Mac, latest version. In a text box, I desire to switch to Italics. I press command + I and the system does not respond. Only way to switch to Italics or Bold is by highlighting text and using shortcut or selecting it from the drop down.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Error 44


    1. My version of Adobe XD is v. 0.6.24

    2. Click on Share Online > Create a Link

    3. Expect to get a link to share

    4. Get an error saying Error 44 or Adobe XD Crashes


    4 votes
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  18. When opening a file, XD crashes, using an Xserve user

    When opening a file, XD crashes, using an Xserve user...

    XD will run, but when a user opens a file from another user, it causes XD to
    crash immediately, and then XD will not run again. I removed the .plist file, but
    that did not help. When I created a new user, they could run XD, but upon opening
    any user files, it immediately crashed XD and XD again would not run.

    We are using network user accounts, with network home directory, on an Apple X Serve. The Xd is an enterprise licensed version.

    XD 0.6.24.10
    iMac 21”
    10.11.6
    Network…

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    As we asked for feedback three months ago and haven’t heard back, I’m closing this bug as inactive. Please do feel free to file a new bug (with a crash log, if possible) if this still happens with the August release of XD!

    Thanks,

    -Elaine

  19. There was a problem uploading your design (error 69).

    When going to share a link, I get the error message:

    There was a problem uploading your design (error 69).
    Troubleshoot sharing errors [link].

    I am on iOS 10.11.6 (15G31), with XD 0.6.24.10 Beta (having just updated the app today).

    I am wondering if it's a firewall issue, but without knowing what to ask IT I can't troubleshoot this on my end.

    I was previously able to share XD links last week, from my home computer, but if I recall I was on the company VPN?

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    As we haven’t heard back in three months, we hope that no news is good news! I’m closing this bug as inactive. Please do file a new bug if you can still reproduce this with the August release of XD.

    Thanks,

    -Elaine

  20. Share Online/Update Link

    Version: 0.6.24.10 Beta
    After creating prototype I tried to create a link but every time it gets stuck half way through (see attached)
    I tried restarting computer, reopening adobe XD, installing any updates, the usual things but nothing has worked.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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