Adobe XD: Bugs (Read-Only)
IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424
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EXC_BAD_INSTRUCTION
When I open Adobe XD it breaks and this message appears, can you help me?
The error log is attached.
1 voteGreetings Everyone:
Fix for this issue is now available in the May 2019 release, XD 19. I encourage you all to update!
Cheers!
Nina -
Remove fractions of pixels
Whenever I see something out of alignment is caused by fractions of a pixel 11.9, 12.6 etc. and it's impossible to fix it by click and drag I have to manually type in width 200px to correct the designs.
What use cases are there for designers needing fractions of pixels as the default state?
Align to pixel bug does not fix this issue, it can mess up the designs even more as others have pointed it out with svgs.1 voteWith the fix released in August, XD will always resize to full pixels components, masks, groups or multiple selected elements that start on full pixel. Elements that are already on fractional pixels & paths will remain on fractional pixels.
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Adobe XD android app using wrong TTS language for speech playback.
Adobe XD for android version: 18.0.0 (19093).
Previewing prototype on android phone. When using tap trigger to start speech playback using any voice, text entered is read aloud.
Should be using English (United Kingdom) language text--to-speech output.
Outputs speech using Spanish language.
Other notes: Installing an older version of the app; 15.0.0 (16001) outputs speech using English (United States).
1 vote -
Horrendous image quality when using Share
I'm having issues with large canvas exporting to Share - it has a very low-quality image, set to 100% and tested on latest Chrome ( 72.0.3626.121) Edge
(44.17763.1.0) and Firefox (65.0.2) on Windows 10.The attached image is pixel perfect in XD.
If the canvas is smaller (than my desktop 2560x1440) it renders sharp - if it's bigger you get the attached issue in all browsers and scaling set to 100%
1 voteGreetings Everyone:
Fix for this issue is now available in the May 2019 release, XD 19. I encourage you all to update!
Cheers!
Nina -
[Win] Missing color picker icon in color editor
Just installed XD on my Surface Pro 4 (with latest drivers), going through the initial tutorial reference is made to the eyedropper tool in the Assets panel (Step 9 @2min mark). Unfortunately, it is missing over here. Eyedropper tool is however visible in the appearance panel on the right.
Did a search and this is the closest I could find although that seems to relate to the appearance panel.
2 votesThis issue is fixed in our latest release, XD 18. I encourage you to update!
Cheers!
Nina -
Not able to view prototype in Chrome or Firefox browsers
TypeError: Cannot read property 'getParameter' of undefined
at jt (player-509094dc79fafc0ebc9f.js:1)
at _glGetIntegerv (player-509094dc79fafc0ebc9f.js:1)
at /view/134f7487-3828-4fb5-b9e0-3752c309be9e-461c/wasm-function[989]:22
at /view/134f7487-3828-4fb5-b9e0-3752c309be9e-461c/wasm-function[923]:26
at /view/134f7487-3828-4fb5-b9e0-3752c309be9e-461c/wasm-function[398]:34
at /view/134f7487-3828-4fb5-b9e0-3752c309be9e-461c/wasm-function[336]:31
at /view/134f7487-3828-4fb5-b9e0-3752c309be9e-461c/wasm-function[363]:33
at /view/134f7487-3828-4fb5-b9e0-3752c309be9e-461c/wasm-function[334]:41
at /view/134f7487-3828-4fb5-b9e0-3752c309be9e-461c/wasm-function[309]:312
at r._SpWebGLView_initialize (player-509094dc79fafc0ebc9f.js:1)
at g (player-509094dc79fafc0ebc9f.js:1)
at cr.Qn.initialize (player-509094dc79fafc0ebc9f.js:1)
at bundle-97de73eb5b58456fc4d5.js:116
at bundle-97de73eb5b58456fc4d5.js:62
at Object.initializePlayer (bundle-97de73eb5b58456fc4d5.js:150)
at t.value (bundle-97de73eb5b58456fc4d5.js:195)yi @ bundle-97de73eb5b58456fc4d5.js:137
2new-relic.js:22 Uncaught Error: webglcontextcreationerror: Web page caused context loss and was blockedat player-509094dc79fafc0ebc9f.js:1
at nrWrapper (new-relic.js:22)1 vote -
Some letters are missing when exporting to a PDF
When filing a new bug, please provide:
Version 17.0.12.11
When I try to export a XD file to PDF using the "Trueno" font some letters keep disappearing. I've also tried it with the Open Sans font but this seems to work. It also worked before the march update. It also works fine when exporting to PNGSee screenshots provided below
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Sem título2.png 115 KB -
Sem título.png 170 KB -
test.xd 454 KB -
Snipaste_2019-03-28_14-49-30.png 209 KB -
Snipaste_2019-03-28_14-48-12.png 196 KB -
test.xd 454 KB -
Snipaste_2019-03-28_14-49-30.png 209 KB -
Snipaste_2019-03-28_14-48-12.png 196 KB -
PDF.PNG 7 KB -
Design.PNG 10 KB -
XD screen problem.jpg 1623 KB -
4.pdf 730 KB -
Capture.PNG 59 KB -
xd-bug.png 11 KB -
Trueno Example.pdf 21 KB -
Open Sans Example.pdf 133 KB
30 votesGreat news everyone! With the release of XD 19, this issue is now fixed. I encourage you to update!
Thanks!
Nina -
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Comment "As Guest" not working
I share my prototype for review and all comments have been working on this link until now. Now my team can see the prototype and navigate, see past comments, but can't reply or make any new comments. This has been tested on Chrome, Edge, and IE to which all gave the same results.
Adobe XD Version: 16.0.2.8, Creative Cloud Sync 4.2.0.25
Steps to Reproduce:
1. save "for review" link allowing comments and showing hotspot hints
2. click link icon to copy link and email to rest of team
3. receive link in e-mail and either click and go or copy/paste…1 voteApologise for not being able to submit comments as Guest on your links. We have identified this to a bug on our side that caused this issue momentarily.
Please note that we have addressed it and you should be able to add or reply as Guest.
Can you try re-loading the link in your browser and add comments again?Thanks!
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Cannot 'comment as guest' due to error message on captcha
'This site key is not enabled for the invisible captcha.' error message shows when trying to enter name to comment as guest.
2 votes -
XD shows "fonts are missing" for Adobe CC Fonts
XD Version: 16.0.2.8; Creative cloud sync: 4.2.0.25
OS: Windows 10 ProA team member switched over to Adobe XD and provided us with a file to open and modify. The fonts that we own via Adobe Fonts (CC membership) work in every other Adobe app but XD. The team member who created th file works on Mac and has no issues.
These fonts show up: in Adobe Fonts (CC), Windows, and other Adobe apps. I've tried uninstalling / reinstalling to no avail.
This behavior occurs on both my desktop and laptop, so I do not believe it is my environment.
…
1 vote -
Zoom In/Out Shortcut keys stop working after a few hours
It seems after I've used Adobe XD for a few hours or leave it on over night, the option to zoom in with the CMD and + or zoom out with the CMD and - key doesn't work anymore. I can easily restart XD and it fixes it, but its a pain when it's a large file and I have someone next to me asking for updates.
1 vote -
1 vote
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"Sorry, we can't open this document" on Cloud Document
- Adobe XD (Feb 2019 update)
- Creative Cloud 4.8.0.421
- Creative Cloud Sync 4.1.0.29
- Windows 10 Pro 64-bit (10.0, build 17134)
Let me explain the issue here
I was using XD and was working on a cloud document
Then my laptop shutdown abruptly
Ever since I restarted the laptop and I tried to access the particular cloud document I was working on, it gives this error "Sorry, we can't open this document". Meanwhile, it shows as part of my Cloud Documents.The blue marker in the image is pointing at the document I have an issue with
11 votesGreetings:
I’ve just checked our bug base and see this issue was fixed in the June 2019 release. If you happen to still encounter this behavior, so share in new post.
Happy designing!
Nina -
Voice triggers doesn't work on overlay screens
Voice command doesn't work on Overlay screens, but it will work if you run overlay screen directly by selecting Artboard and preview it.
1 vote -
Unknown error. Please try again later. shows when trying to create a public link prototype Adobe XD CC
Trying to create publicly linked files showing artboard progression and I keep getting this error message Unknown error. Please try again later
17 votesOutage has been addressed. Do post further if you continue to experience issues with this.
Thanks!
Nina -
Scrolling while holding an object
When you drag an object you should be able to use the mouse wheel to scroll down or up.
2 votesGreetings all!
I’m happy to share there’s a fix for this issue delivered in our latest release XD 20. Available now!
Thanks!
Nina
Adobe XD -
Slide transitions glitch when triggered beyond viewport height
Version 14.0.42.14
macOS Mojave 10.14- Create a scrollable artboard.,
- Create another artboard (height doesn't matter)
- Create any trigger (tap, drag, time etc) than can be activated below the viewport height
- Use any slide transition with that trigger
- Test in preview mode and during the transition, the prototype will show an edge-to-edge black bar (Height of bar seems to be dependent on how far you scroll past the viewport height)
Video, Screenshot and XD file of glitch (with a tap trigger) provided
1 vote -
UI - Scroll hides add Symbol icon
This is a bug in the XD interface. When there a lot of Symbols and Styles in the left panel, and a scroll appears, the + icon that adds new Symbols is hidden by the scroll bar.
1 voteThis issue should has been addressed in our latest release XD 15, available now! I encourage you to update.
Cheers!
Nina -
File Size Keeps Growing
Adobe XD Version: 14.0.42.14
Repro:
- create a new file
- save the file to your computer
notice: the new file with empty canvas is a few KB in size
- add several images to the canvas
- save the file
notice: the file size has increased to a few MB
- delete all of the images from your canvas
- save the file
notice: the file size is reduced, but not back to what it was before adding the images
- repeat the steps above over and over
notice: the file size just keeps getting biggerexpect: when all…
0 votesThis issue has been fixed in latest release, XD 18. I encourage you to update!
Cheers!
Nina -
Cursor Target Issue
Adobe XD version 14.0.42.13 - Windows 10
Reproduction steps:
- Open Cloud Document
-- *Assets panel is open by default (from last session)
- Select existing item in artboard (shape, text, etc.)
- In assets panel, scroll to symbols
- add selected item to symbolsExpected Result:
- Item gets added and nothing special happensActual Result:
- Cursor target hover on asset items gets shifted an item height downwards (see attached gif)1 voteThis issue has been fixed in latest XD release (XD 17). I encourage you to update today!
Thanks!
Nina -