Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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Adobe XD Team


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  1. Autosave is ruining my life

    While working in a cloud file of any size, every edit I make triggers the autosave feature to go into "saving" mode, preventing me from making any more edits until it is completed. This takes roughly 20 seconds for a smaller file (10 artboards) and is incredibly frustrating.

    In cloud files, while working in either design or prototype mode, I will go from layer to layer "in the zone" working on a design and I am constantly having to stop working while the file is "saving" automatically. It happens far too frequently after every little change is committed to an…

    11 votes
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    19 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Font missing while device preview using Adobe XD App on IOS and Andriod

    Font missing while device preview using Adobe XD App on IOS and Android device.

    I checked all the scenario like Missing font on my desktop, Synced with Typekit and all. But I still getting the font missing warning while device preview. My XD application is upto date as well and all the font is synced and installed on my desktop and Typekit as well. But again i am getting this issue. I am using Open Sans Family and Myriad Pro Family, but non of these working.

    I post my concern so many times on Adobe Foru, but didn't get any…

    3 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Saving file to synced Google Drive location often gives error and crashes

    This is extremely frustrating. Often times when I save (especially during successive save attempts) I'll get an error dialog that says:

    "Please save in another location."

    "You don't have permission to save files on "<path>""

    When it gets in this state, the only way I can avoid losing work is to save as a different file. However, sometimes I can't as the menu will become unresponsive when selecting Save As (no folder picker comes up) and then the app will often crash.

    I can't be the only one using Google Drive and having this issue! There are tons of applications…

    5 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Font rendering differently desktop app and in web preview

    I've noticed there's a big difference between the way a font renders on the desktop application, and in the web preview.

    We've designed the site using a Google Font: Josefin Sans. It has several available weights. However, what I've noticed is that if you specify a font as 'Regular' weight in the app, it renders thicker on screen. However, when you export it to the Web Preview, it renders as 'Regular' weight, as it should.
    Why is there such a discrepancy, and how do I resolve it?

    1 vote
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Installation on Windows fails with exit code 183

    Attempting to install Adobe XD CC with Creative Cloud results in the following error:


    Exit Code: 183
    -------------------------------------- Summary --------------------------------------
    - 2 fatal error(s), 0 error(s), 1 warnings(s)

    FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'UWPAssets', version:1.0.12.19
    FATAL: Error occurred in install of package (Name: UWPAssets Version: 1.0.12.19). Error code: '183'

    WARN: Program "C:\Program Files\Common Files\Adobe/Adobe XD CC/CSDKConfigurator.exe" failed with exit code: -1

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately, error 183 is a pretty generic installer error with a number of different solutions. Here are some of them:

    In general, these errors are best triaged in the Creative Cloud Download & Install forum: https://forums.adobe.com/community/download_install_setup/creative_cloud_faq

    Thanks,

    -Elaine

  6. Artboards act very funnily, looking distorted

    Version: 0.6.8.6 on Windows

    Any artboard I create in XD seems to be torn to pieces. Varying in zoom level alters the way the artboards are distorted, as can be seen in the screenshots I uploaded. I cannot use XD in this way.

    The bug may be due to the fact that I use a HP Compaq 6710b laptop from 2008, but Ps, Ai, Id run just fine on it, so that doesn't seem likely to me.

    Restarting the app did not solve the problem, neither did rebooting my pc.

    Keywords: distorted canvas gpu update corrupted

    17 votes
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    26 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, all-

    Unfortunately, we rely on the newest GPU drivers to draw our canvas. Our minimum system requirements are posted here. You should try a couple of things:
    1. Check to see if your Direct 3D DDI drivers are 11 or 12
    2. Try to update your GPU drivers to the latest if they aren’t

    -Elaine

  7. Prototyping Interactions Randomly Disconnect

    I have around 17 artboards with many prototyping interactions set up between them. My problem is that I keep finding random interactions that have become disconnected. I fix them, preview my prototype, only to find other interactions that have become disconnected. It's like an endless cycle. I am afraid that when I present this to my client that the prototype simply will not work suddenly during my presentation.

    2 votes
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  8. error 146

    I am not able to update my Xd. please help.

    Exit Code: 146
    -------------------------------------- Summary --------------------------------------
    - 2 fatal error(s), 0 error(s), 1 warnings(s)

    FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'UWPAssets', version:0.8.22.17
    FATAL: Error occurred in install of package (Name: UWPAssets Version: 0.8.22.17). Error code: '146'

    WARN: Unable to move file at "C:\adobeTemp\ETR4C4D.tmp\2\SupportAssets\CSDKConfigurator.exe" to "C:\Program Files\Common Files\Adobe\Adobe Experience Design CC (Beta)\CSDKConfigurator.exe" Error 5 Access is denied.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. cc libraries on Adobe XD not connecting

    Getting "unable to connect to server" error using new XD CC Libraries feature. Everything else connected, including CC master app monitor. On Mac OS X 10.10.5

    1 vote
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  10. typekit font missing in font selector

    if i import a font from type kit, it works fine the first time using it. after closing and saving the project sometimes the font is still used in the project and selected but if i want to change it, the same font is not in the dropdown. however after some more restarts of pc as well as project it works again. hope this makes sense

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Save File As Corrupts file when saving to creative cloud

    When selecting "Save As" to creative cloud the file is corrupted and cant be opened. Also, after "save as" is used for the first time, the "save as" dialog does not display anymore.

    1 vote
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Black background when copy image from XD

    In June 2017 version of XD I have a bag: when I copy a non-rectangle object with transparent areas from XD and I paste it to an external application (MS Word, Inscape, Paint and so on) I get the image with black background without any transparency.

    1 vote
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. [Bug] XD crashes when renaming a layer

    It's the third time since yesterday that when I try to rename a layer (by double-clicking in its name on the layer panel) XD crashes. I'm not sure what's going on really and I'm not able to redo the crashes.

    It happens... Or not.

    Has someone already experienced that bug?

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. [Windows] Crash when windows goes into sleep mode

    XD Version: 0.6.16.7 Beta
    OS:

    Edition: Windows 10 Pro 64bit
    
    Version: 1607

    Steeps to reproduce:
    Crash seems to happen when I leave for lunch etc and the computer goes into sleep mode

    Opening up again does not come back into the same context. back to project selection screen

    3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Doesn't support Skyfonts

    Any font synced through skyfonts shows up on Adobe XD but doesn't work when clicked upon.

    They work fine in Photoshop/Illustrator. I'm using XD on Windows, btw.

    2 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Crashes on Startup on Windows 10

    My Adobe XD crashes on startup.
    I tried starting it via the start-menu and also via opening a .xd-file.

    Version of Adobe XD
    - I don't know: Can't start to see, but It's the latest one displayed in CC, Fully updated. Reinstalled a few times (8/3/2017)

    Steps to reproduce the issues
    - Click on the Start Menu
    - A blank window is shown for a few seconds
    - the window goes away


    • Starting via CC or via opening a file behaves the same way.

    Expected result
    - It starts the software

    Actual result
    - A white popup is shown which…

    1 vote
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  17. [Windows] Crashing when opening existing .xd file

    When I double-click on a .xd file, it launches the app, but before it can load the document, XD crashes. Same thing happens when I use "Recent Files" from splash screen.

    At one point, I was able to open files by first creating a new document and then opening the file within XD by pressing "Ctrl-O", but now even that is not working.

    PLEASE FIX!!!

    2 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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  19. [Windows] Some installed fonts are missing from XD

    OS: W10

    Issue:
    The font list doesn't populate with all my fonts. There's just a few. I have no font management software installed and all my fonts are within the default Windows font folder I don't experience the same issue in any other Adobe app. It's Xd only.


    other search terms: missing fonts, fonts not available, fonts not listed in dropdown, font picker does not show all fonts

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to scroll shared prototypes.

    Scroll functionality doesen't seem to work with shared prototypes on web. Currently it appears as an static image.

    1 vote
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
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