Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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Adobe XD Team


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  1. [Windows] Creative Cloud Libraries window only lists 8 libraries (J38318)

    If you’re noticing that only your first eight libraries show up when you open the drop-down in the Creative Cloud Libraries window, you’re not imagining things! Despite the lack of indication, all of them are still available for you. To view the rest of your Creative Cloud libraries, open the drop-down and scroll as usual through the list, either by using your mouse wheel or two-finger swiping on your track pad.

    [Windows] Im Fenster „Creative Cloud-Bibliotheken“ sind nur 8 Bibliotheken aufgeführt
    Wenn Sie bemerken, dass in der Dropdownliste im Fenster „Creative Cloud-Bibliotheken“ nur Ihre ersten acht Bibliotheken angezeigt werden, liegt…

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    We’re happy to share that the latest version of Adobe XD fixes this problem. If you don’t see the update in your Creative Cloud desktop application, click the … in the upper right hand corner and select the “Check for App Updates” link.

    -Elaine

  2. Having problem with font Khmer "W: 999999"

    Having problem with font Khmer "W: 999999" difficult to align items center. version 0.6.34.3 Beta.
    Thanks in advanced.

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  3. XD hangs if the Preview window is open when you create a new document on Mac OS 10.11 (G19183)

    Dramatic pauses are, unfortunately, less exciting when they never end. If you’re using El Capitan, you might experience a hang on XD if you create a new file while you’re in the middle of sharing another file. We recommend that you either allow the share to complete before starting your next XD masterpiece or start a new file before you share the old one, and leave the dramatic pauses to soap opera stars.

    XD hängt sich auf, wenn auf dem Mac OS 10.11 das Vorschaufenster geöffnet ist und Sie versuchen, ein neues Dokument zu erstellen.
    Dramatische Pausen sind, wenn sie…

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  4. Loading Creative Cloud files from nested folders may be slow on iOS devices (GI1016)

    In Aesop’s classic fable, the tortoise and the hare compete against each other, and the tortoise wins through perseverance. In a similar fashion, you may experience a little lag when opening XD files nested in folders from Creative Cloud in the iOS app. Like the proverbial tortoise, however, “slow and steady wins the race,” and your files will eventually display.

    Auf iOS-Geräten kann das Laden von Creative Cloud-Dateien aus verschachtelten Ordnern mitunter etwas lange dauern
    In Aesops klassischer Fabel treten der Hase und die Schildkröte zum Wettlauf gegeneinander an und die Schildkröte gewinnt durch Beharrlichkeit. Wenn also beim Laden von…

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  5. Layout not consistent after rotating iOS device (GI1014)

    Is reversible clothing ever truly reversible? That philosophical question only retains its applicability when you’re talking about rotating your device. On iOS, the layout sometimes does not remain consistent after you rotate the device. You can restart the application by double-pressing the home button quickly, swiping the XD prerelease window up, and relaunching the application.

    Nachdem Sie das iOS-Gerät gedreht haben, stimmt das Layout nicht mehr
    Unter iOS bleibt das Layout manchmal nicht genau gleich, wenn Sie das Gerät drehen. Sie können die App wieder starten, indem Sie zweimal schnell die Home-Taste drücken und das XD-Fenster nach oben streichen und…

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  6. Files loaded from Creative Cloud may not be cached after iOS app termination (GI1046)

    Now that you’ve discovered how to terminate an app, you’re cleaning up after yourself at all times, swiping up and removing those apps running in the background. However, if you close the XD iOS app, you may discover that the files that you’ve loaded from the Creative Cloud aren’t actually cached for the next time you launch the app to show your stakeholder your project. If this happens, you can reload and keep the application in the background until you’re sure you don’t need it anymore.

    Nach dem Beenden der iOS-App kann es vorkommen, dass Dateien, die von Creative Cloud…

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  7. Canceling download from Creative Cloud files many make the File icon unresponsive on iOS (GI1045)

    Most of us know what happens when you get interrupted over and over again while trying to accomplish a task—you end up a little ball of stress, eating ice cream while watching reruns of your favorite late night comedy show. (Or maybe it’s just us.) In this case, if you cancel the download of a Creative Cloud file from the iOS app, the File icon may occasionally become unresponsive. If this happens, you can restart the application by double-pressing the home button quickly, swiping the XD prerelease window up. From there, you can relaunch the application.

    Auf iOS reagiert das…

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  8. [Windows] Switching keyboards does not work for certain keyboard types (G17395)

    Switching between keyboards is as easy as switching between languages for those of you who are multilingual. However, XD only supports one type of keyboard switching: the one that is installed with the country language pack. To switch from one language’s keyboard to another, you’ll need to install the keyboard by going to the Settings panel, then selecting Time & Language > Region & language > Add a language, then selecting your language and country. You’ll then be able to switch back and forth between your keyboards in XD.

    Für bestimmte Tastaturarten funktioniert der Tastaturwechsel nicht
    Das Umschalten zwischen den…

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  9. [Mac] Freeze when saving Preview recording when Finder is in Icons view (G17443)

    Every once in a while, it’s healthy to stop and reflect on life, the universe, and everything. However, you might notice XD stopping in Mac OS 10.11 when you’re saving a recording. We’ll be fixing this problem for an upcoming release, but you can work around this by opening File > Save (or Save As) and switching to List view instead of Icons view. Once this preference is saved, your preview recording should save without a problem.

    [Mac] Einfrieren der Applikation beim Speichern einer Vorschauaufzeichnung, während sich der Finder in der Symbolansicht befindet
    Hin und wieder tut es gut, innezuhalten…

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  10. Crash when updating two files at the same time (G17923)

    Multi-tasking is the catch phrase of the 21st century, and we expect our software to multi-task with us. You might experience a crash if you update two files at the same time, though, so we recommend you only update one link at a time for now. Don’t worry, we’ll get you up and running to all your multiple-core glory in an upcoming release.

    Die Applikation stürzt ab, wenn Sie zwei Dateien gleichzeitig aktualisieren
    Multitasking ist das Schlagwort des 21. Jahrhunderts und wir erwarten auch von unseren Applikationen, dass sie multitaskingfähig sind. Wenn Sie jedoch zwei Dateien gleichzeitig aktualisieren, kann das…

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  11. [Windows] Users with Arabic characters in their user name cannot open files (G17653)

    Our apologies to those of you with Arabic characters in your user name; we can’t currently open files if you’re in this particular situation. We’re working on a solution for this issue, and we suggest using an account with only ASCII names while we get it sorted out.

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  12. [Windows] Error 44 when updating a prototype (G17654)

    Oh, happy day! XD for Windows finally has update functionality! However, some of you might receive an error 44 when updating if you have a space or upper-ASCII character in your user directory. We’re still identifying a workaround for this, so please reach out in the forums so that we can work together to figure out what’s happening.

    Fehler 44 beim Aktualisieren
    Heut ist Ihr Glückstag, denn XD für Windows hat endlich eine Update-Funktionalität! Bei einigen von Ihnen kann beim Aktualisieren jedoch der Fehler 44 auftreten, wenn Ihr Benutzerverzeichnis ein Leerzeichen oder ein ASCII-Zeichen enthält. Wir arbeiten noch an einem…

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  13. [Windows] Error 21 when sharing from a user name with a non-ASCII character (G17000)

    The last thing you want to see when you share is an error, especially when you receive a number that tells you very little about what’s actually wrong. In this case, however, we know exactly what is wrong: sharing doesn’t work if your user name has a non-ASCII character in it. We’re working on a fix to ensure that you won’t be hitting this again; if you have a critical need to share, we recommend that you create an account without non-ASCII characters to share.

    [Windows] 非 ASCII 文字を含むユーザー名を共有するときにエラー 21 が発生する
    ユーザー名に非 ASCII 文字が含まれている場合、共有が機能しません。 この問題が発生しないように、解決に向けて取り組んでいます。共有を使用することが必須の場合は、共有用のアカウントの作成時に非 ASCII 文字を使用しないことをお勧めします。

    [Windows] 비 ASCII…

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  14. Crash when closing Start Screen (#G15099)

    The new Start Screen helps you get started quickly by giving you launch options for starting a new project or accessing new ones. This works great until you start going really fast, as you might hit a bug where XD occasionally will crash all copies of XD if you open and close a Start Screen really quickly. You might want to make sure you save often if you’re the type to press Ctrl+N reflexively.

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  15. Crash when using the keyboard to select preset artboard sizes in the Start Screen (#G15105)

    You know you’ve memorized a product when you can navigate through the entire thing simply by using the keyboard. However, we don’t recommend that you use your fancy new keyboard navigation using the new Start Screen yet, as we currently have a bug where tabbing and changing your preset artboard size via the arrow keys may crash all copies of XD. Instead, use your mouse to change your selection of which artboard size you want to start with.

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  16. [Windows] XD does not launch immediately after quitting (G13732)

    You’ve made a mistake and hit that big red X in the corner of the XD application, but launching it again doesn’t immediately bring up the application. In fact, repeatedly doing so will give you an error message! Instead, you should go make an espresso and wait for XD to launch (it will, we promise!).

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  17. [Mac] Crash when unplugging a device while importing a large file (G12642)

    While XD handles all sorts of image files really well, sometimes it takes a while to process particularly large files. And while that progress bar is crawling across the screen, we can understand the temptation to capitalize on the time by cleaning things up: tidying your desk, organizing the icons on your desktop, and maybe unplugging your phone. Right now, there’s a likelihood of XD crashing if you unplug your device while importing, so you should wait for the import to complete before doing so.

    Applikation stürzt ab, wenn eine große Datei importiert und ein Gerät getrennt wird
    XD kann…

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  18. [Mac] Hang while zooming or selecting in a file during Share (G12235)

    We live in a multi-tasking society today, and we fully expect to be able to do two or more things at once. However, if you try to interact with your document while it’s trying to share, you might experience a slowdown or a hang in XD. We suggest waiting for the upload to complete (coffee or tea, anyone?) before selecting an object or changing your zoom.

    Die Applikation reagiert nach dem Zoomen oder Auswählen einer Datei in der Freigabe nicht mehr
    Heute erwarten Benutzer zu Recht, dass sich mehrere Vorgänge gleichzeitig ausführen lassen. Wenn Sie allerdings versuchen, mit dem Dokument…

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  19. [Windows] Large unsaved files may not be fully autosaved on system restart (G12786)

    The dreaded reboot! Nowadays, you rarely need to reboot a system, but on those rare cases you have to, you’ll want to maximize XD and make sure all of your open files are saved before the reboot happens. We’ve discovered that the autosave functionality doesn’t always complete on large files, which means bad things might happen.

    [Windows] Umfangreiche und nicht gespeicherten Dateien werden bei einem Neustart des Systems möglicherweise nicht vollständig automatisch gespeichert
    Der gefürchtete Neustart! Heutzutage müssen Sie ein System nur selten neu starten, aber in den selten Fällen, in denen dies notwendig ist, sollten Sie XD im Vollbildmodus…

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  20. [Windows] Intermittent data loss after maximizing and then immediately closing documents (G13307)

    Save early, and save often! That’s the mantra we want to impart to you all. If you have unsaved documents and minimize them, we occasionally lose some of the data if you maximize XD and immediately quit. Instead, save before you close XD.

    [Windows] Zeitweiliger Datenverlust, wenn Sie das Fenster im Vollbildmodus anzeigen und unmittelbar danach Dokumente schließen
    Speichern Sie frühzeitig und oft! Das ist das Mantra, das wir Ihnen allen mit auf den Weg geben möchten. Wenn Sie nicht gespeicherte Dokumente minimieren, verlieren wir gelegentlich einige der Daten, wenn Sie XD im Vollbildmodus anzeigen und direkt danach beenden. Stattdessen:…

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