Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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  1. Slow performance, Xd June 2019

    After updating to Xd 20.0.12.10 the application becomes very slow.

    Upon starting/restarting the app it's responsive. However, after running for a few minutes it becomes unusable slow.

    44 votes
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    bug-needs-more-info  ·  20 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Frequently Freezes when editing text

    Most of the time XD freezes when I edit text

    8 votes
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    bug-needs-more-info  ·  9 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Slow performance since update in June 2019

    After update in June, Performance went down on bigger files, with more items. Its unusable and taking some of the files and moving them to a new document still makes the new file slow.

    I dont know what causes this but its unusable.

    Typical performance crash:
    Moving item, pressing esc after typing.

    What i tried:
    - Clean save
    - Removing all plugins
    - Reinstalling Adobe XD
    - Format iMac

    None of above worked.

    4 votes
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    bug-needs-more-info  ·  6 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Components Panel is very slow/unresponsive in July 2019 Release

    When trying to...
    - delete components
    -make components local
    - drag and drop components

    Adobe Xd 21.1.12.3 application will become unresponsive and will need me to force quit the application. This has happened to me 4-5 times in the last week. I notice the application sometimes uses up to 2.33GB of memory when I have 3 files open.

    5 votes
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    bug-fix-in-progress  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Memory leak in latest (july 2019 release) release

    Windows 10 Pro(x64)
    i9-9900K 64GB RAM
    Geforce RTX 2070
    fresh windows start.
    1. Start Adobe xd
    2. Open latest project file (a 40MB file).
    3. In Task manager > process > Adobe xd
    memory: 2GB & steady
    CPU usage: 0.01%
    4. Do nothing at all, let the workstation untouched for a while (35min).
    5. Go back to workstation:
    Adobe XD memory: 12GB and growing
    CPU usage: 12%

    4 votes
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    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. XD Crashes after sleep, no error dialogs on wake.

    XD crashes when laptop goes to sleep. Most times though when laptop wakes XD has already crashed (I don't see if crashing).

    Steps to reduce:
    - Leave XD open when either manually going to sleep mode or leaving laptop to go to sleep mode
    - When waking the machine other open programs are still open but XD is not.

    I have a similar issue. Most times though when laptop wakes XD has already crashed (I don't see if crashing).

    XD version: 21.1.12.3
    OS: Windows 10 64bit 10.0.17134
    Intel i7 Core
    16GB RAM
    NVIDIA GPU

    Application log:
    Event 1002, Application Hang …

    3 votes
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    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. autosave severely hampering performance.

    OS: Windows 10 Pro Version 1809
    XD: 21.1.12.3

    The Auto save feature appears to be slowing down XD to the point where I cannot interact with the software. It often takes a minute for it to save the file and then recover from freezing.

    Once I begin making a slight edit to a components location, or even double clicking a component this prompts XD to begin saving and results in the software freezing again.

    I have tested this on multiple documents, including new documents not saved to the cloud and it still occurs. It appears when the small asterisk is…

    3 votes
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    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Syncing issues with Cloud Documents

    Me and my team work collaborative and we use XD Cloud Documents a lot.
    Sometimes, changes made by other members doesn't sync correctly and the main issue is when someone else open a cloud file, we end up working on an old version.

    When this happen, we save a new copy of the cloud file and re share it. That works for a time, until the sync issue appears again.

    Is there a way to force an update to a cloud file so to be sure that we're working on the latest version?

    All the team members are on MAC…

    3 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. too much RAM Consumption

    Hi, I'm using adobe Xd on windows PC. I have been noticing the RAM Consumption by Adobe is getting higher and higher with every update. And Now it's even higher than Google Chrome. I have attached the snips below that show the document that is opened and RAM Consumption details in the Task manager.

    My PC Specs are:

    - Lenovo Thinkpad Yoga 12
    - Windows 10 Pro (Version 1809 - OS Build 17763.503)
    - 8 GB RAM
    - 500 GB HDD
    - 4 Ghz Intel 5500 HD Graphics

    7 votes
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Huge memory leak after pasting an artboard in an artboard name field… by mistake

    I wanted to change an artboard, so I copied its name and deleted it. Then, I duplicated another artboard (⌘+C, ⌘+V). I didn't realise at first that I an entire artboard was in my clipboard so I went to paste it in the name field of the new artboard (on top of it, not in the side panel) 😬
    The software froze, my computer started ventilating loudly, and after a minute or two, the software was using 18.59Go of memory 😳

    Infos:
    - I am using the latest version of Adobe XD: 21.2.12.3 (Starter)
    - I have a MacBook Air…

    1 vote
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    bug-needs-more-info  ·  3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. After cloud documents XD takes forever to launch/start

    Hi, since last update where adobe introduced save to cloud when I start XD the window is blank for a very long time. Everything is slow, laggy, and the save button freezes randomly, even when document is saved on the computer and not cloud. The new update has made working on XD very frustrating.

    13 votes
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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Continuous lagging/ freezing when working in Design mode

    Version: 16.0.2.8 Creative Cloud Sync 4.2.0.25

    Running on:
    macOS Mojave v10.14.2
    Processor: 4GHz Intel core i7
    Memory: 32 GB DDR3
    Graphics: AMD Radeon R9 2048MB

    Hello,

    When clicking on images, text boxes, menus or scrolling around the screen, everything lags/ freezes for a few seconds before catching up with its self.

    To reproduce the issue: open a working file and click on menus, text boxes - anything interactive.

    The issue seems to be intermittent and varies from making working in the app impossible to just being a bit of a hinderance - most of the time it's somewhere in the…

    9 votes
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    bug-needs-more-info  ·  3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. xd memory leak

    I've been working with Adobe XD since it was "Project Comet". Now using the latest version 21.0.12.11. I was happy with XD performance and its lightness. But It's getting slower day by day, consume more memory, sloth response, getting hanged. Opening a XD file (19.1MB) takes too many time. I've shared the attachments to understand the problem better.

    Thanks,
    Rouf

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Resizing window does not resize work area

    When moving XD across monitors and trying to resize the window for the larger screen, black bars appear in the space and does not resize the working area. I've attached before and after screenshots.

    3 votes
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    bug-needs-more-info  ·  4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. program crash

    The leader always crashes the program again. I already talked to the support and they helped me too. Unfortunately without success

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Design specs sharing (update & new link) become considerably slow after the update to v.19.0.22.9

    Hi, i have a very annoying problem with the latest XD version. Design specs sharing (update & new link) become considerably slow after the update to v.19.0.22.9.

    I've tried with a couple different files but the upload is really slow across the board. Please help!

    4 votes
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    bug-filed  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adobe Xd too slow and crashing (MacOS Mojave) (Xd Version 22.0.12.12)

    Adobe Xd version: 22.0.12.12.
    Very slow, crashing all the time.

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe XD open and closes, don't start.

    Hi. After every actualization my Adobe XD open for a while and then, he closes before even started. So, I have to
    uninstall and install the drivers of my graphic card, every single time, is very annoying.

    So, what can I do to this won't happen again?
    P.S: My drivers are always updated.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. canvas dragging interaction bug

    At some point during working with Adobe XD canvas dragging interaction (Spacebar key + mouse click) stop working and there is no hint about what is going on. If I wait for couple minutes and come back to continue my work - dragging interaction works again. Super annoying!

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Floating artifact appears when dragging layer

    See included pics.

    When attempting to drag a layer, drag suddenly stops and floating artifact appears. Closing XD does not clear the artifact right away... only after some time (X) does the artifact suddenly disappear.

    Version of Adobe XD: This is not easily found... I have the latest version as of the time of this submission.
    Steps to reproduce the issues: Ehhh.. drag a layer??? It doesn't happen all the time. I can tell you I just restarted the laptop, plenty of RAM and scratch disk space...
    Expected result: No artifact... keep focus on drag until mouse button is released …

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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