Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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  1. 1 vote
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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  2. ungroup mask missing

    the ungroup mask feature has disappeared, and i'm now unable to break apart a shape mask

    1 vote
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    bug-investigation-in-progress  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  3. pan

    XD seems to get stuck in Zoom model for me and does not pan at all. I use a dell laptop with a touch pad and Windows 10. You tend to get stuck in Zoom and your work area/project totally disappears off screen. There is no way to get the pan feature to work so that you relocate your work. The only way I could get through the tutorial was to zoom in on parts of it section by section. I'm used to applications that zoom when you click the zoom button and then automatically stop zooming when you stop…

    2 votes
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  4. Typing the letter "J" at the beginning of a "point textbox" causes the textbox to move left 1-2 points depending on font size

    Version 12.0.12.10
    Creative Cloud Sync 4.0.0.46
    Windows 10 Pro N - Version 1703
    Desktop i7-4770 - 32 GB

    Whenever I type the letter "J" at the beginning of a left-aligned "point textbox", the textbox will move left 1-2 points depending on the font size. Also, when I use an "area texbox" the J visually sticks out of the text box boundary. This doesn't appear to happen with any other letter.

    Upon further review, it seems that this is only happening with the font "Open Sans". It also seems that setting other fonts to italics (doesn't matter which font), the text…

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  5. Design specs sync

    Hi! I have about 50 screens in my file and both design specs and prototyping have worked perfectly. But last week when I was updating the links only 6 artboards appeared in design specs and prototype. I have tried to make new links, copying the artboards into a new file and linking everything from scratch – but nothing works. No, I can see 25 artboards - so there is progress but about half of the artboards are still missing. I have the newest version of Adobe XD. The project is confidential so unfortunately I can't share the file with you…

    1 vote
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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Amalie:

    Sorry to hear things aren’t working well for you.

    A few things that might help you troubleshoot what’s going on,
    Troubleshooting guide for common Design Spec publish issues: https://helpx.adobe.com/xd/kb/design-spec-errors-workarounds.html
    Checking the services status page for any updates or issues, status.adobe.com (Creative Cloud)

    Sometimes restating the system or publishing from a different network can “fix” things.

    Hope this helps!
    Nina
    Adobe XD

  6. Design Specs

    I am trying to update design specs of my project, and appears the message "There was a problem creating your design spec.

    Troubleshoot publish errors"

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  7. September update cannot export PDF, PNG on Mac OS

    September 2018 update has broken this feature. All exported files have 0k filesize.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Andrew:

    Can you provide further details? Do see this problem in all files? What about in a project with a single shape or artboard?

    I’m working with XD 12 on MacOS 10.12.6 and export of PDF + PNG (and JPG, SVG) is working without issues.

    Are you able to share your file via WeTransfer.com?

    Thanks!
    Nina
    Adobe XD

  8. Sign in request

    XD constantly requests signing in? Is there a good reason for this? If I'm already signed in to CreativeCloud this is irritating. I wouldn't want to sign in to every creative cloud app individually so why would is this happening?

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  9. Transparency Bug

    Greeting! Im using XD on a macbook pro 15' mid 2014.

    Everytime I open my XD project, some shapes get 80% transparency out of nowhere.

    So everytime I work on this project, the first thing I have to do is check all
    shapes on the file... Its taking too much of my time. Im even leaving the file open so I don't have to do it again and again.

    Please Fix!
    tks!

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  10. Artboard Title Text overwrites

    As previously described, however that report has been closed, so I need to open a new report here.

    Place an artboard to the extreme right hand side of the work area and then see if you can edit the name. The edits overwite the old name and scramble the display. The name still displays correctly in the layers pallet.

    I don't have the problem with artboard name edits in the left part of the screen/work area!

    This does need some attention.

    1 vote
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  11. Clicking more then three times on a grouped object causes artboards to freeze, saving then enables the artboards again.

    Clicking more than three times on a grouped object causes artboards to freeze, saving then enables the artboards again.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    Wondering if this might be a symptom of https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/34689346 where users find the app stops responding but changing focus away and back resolves. I do note you make a different observation in that saving the file action recovers.

    Not something we’ve specifically observed on our end. Do you see this every time you click 3x into every grouped object? Or is it occasional. Can you try instead of saving changing focus away and back to XD to see if that fixes it as well?

    Thanks!
    Nina
    Adobe XD

  12. IOS Add to home Full screen not working

    iOS full screen not functioning in safari when adding prototype to home screen. Prototype opens from home screen with safari back, buttons and search bar etc

    2 votes
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    4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    @Alex – are you still seeing this in the latest version?
    Let me know.

    @Henrik – I’m not really sure what you mean. Is the problem different than the one in this report? If so, please open new bug.

    If you’re experiencing the same as described int his report, can you share more details about what you’re trying to do and where it’s going wrong?

    Thanks!
    Nina

  13. Cannot see Reross-Quadratic Reross-Rectangular in downloaded Melanie-Hidden-Treasures-UI-kit-Reross even though its synced via Adobe typekit

    1) Donwloaded Melanie-Hidden-Treasures-UI-kit-Reross
    2) Opened the same in Adobe XD
    3) Synced all the fonts which were missing
    4) Being Synced all ready I still see the following missing Reross-Quadratic
    Reross-Rectangular

    Please fix to let me use the KIT or at least check how the applied font looks.

    2 votes
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  14. Issues with large artboard

    Version of Adobe XD: 11.0.22.10
    System: Windows 10 (updated), GeForce GTX 750 Ti (drivers updated)

    Issue 1:
    When a large artboard (32232px heigh in my case) is exported or shared, some content near the bottom of the artboard is missing.

    Expected result:
    Attached as expected.png

    Actual result:
    Depends on the size.

    @1x edges are very pixelated. See attached result.png (even more noticeable for vectors; see icon.png)

    @2x some elements disappears. (mostly shapes with shadow and raster images) See result@2x.png (this button is built using two shapes - dark overlay which is still visible and "base" with applied shadow where only…

    1 vote
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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unable to Publish when on VPN

    Trying to publish when on my office vpn results in "This service is temporarily unavailable. Please try again later." Publishing when not on a vpn works just fine. This is a major roadblock for remote workers required to operate via vpn.

    There have been a few other bugs like this opened. Adobe's response always seems to be 'working as designed' with not much explanation. The closest we've come is https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/33072070-cannot-publish-prototype-service-is-temporarily-u @Nina-Ramos suggested it's the company's vpn blocking access. After working with our IT department and following Nina's suggestion, we've confirmed that the following are not blocked:
    - Communication over port…

    3 votes
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Configure Charles
    1. Launch the Charles app
    2. Enable SSL Proxying for the endpoints used by XD
    3. Go to Proxy → SSL Proxying Settings…
    4. Click the “Add” button
    5. Add the following hosts (leaving other fields blank):
    - Host: *.adobelogin.com
    - Host: *.adobesc.com
    - Host: *.adobe.io
    - Host: *.amazonaws.com
    6. Set Recording Settings
    - Go to Proxy → Recording Settings…
    - Select the “Include” tab
    - Add the following hosts (leaving other fields blank):
    - Host: *.adobelogin.com
    - Host: *.adobesc.com
    - Host: *.adobe.io
    - Host: *.amazonaws.com
    7. Quit Charles

    Publish a prototype from XD
    1. Launch the Charles App
    2. Switch to the Sequence view in Charles
    3. Launch XD and open a design file
    4. Select the Share icon
    5. Select Publish Prototype
    6. Click “Create Public Link”
    7. When the operation completes, return to Charles
    8. Select File → Save Session As…
    9. Provide a file…

  16. live preview doesn't works

    version: 11.0.0 (11791)

    I'm using MacBook for designing and I used to preview it in my google pixel 2 XL, it works fine up to a point after the android pie upgrade, it totally sucks.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
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