Comments are hard to discover
- Comments section is very valuable, but people have been missing that during handoffs and discussions. Its not clear that tapping the icon is will open up the comments panel. A first time learning curve.
- Also replies are not easily discovered. It might make sense to collapse when we have a lot of comments/ replies in a thread, but to start with can we have everything opened up. Or a switch to full collapse/ open
- It also not evident if new comments are placed. I do get a notification but would need to go to each screen to hunt for the comment/ reply
Thanks for your feedback! In the past couple of years since this was filed, the comments panel is open by default. Please feel free to file new tickets if you still have suggestions!
Chris Falkenstein commented
Agreed. I can never assume folks will find the comments that I've prepared. I always find myself spending 3-5 mins explaining where and how to show/hide them. I also include a screen shot of those buttons to make it crystal clear. Maybe some subtle tour interaction for those that have not been there before (assuming based on cookie and IP address)? You know... something like http://tinyurl.com/y738pt8n but your own rendition.